Creating and setting up your account

Overview

This article shows you how to create your Kyvento account, confirm your email address and configure the most important personal settings — from your profile to sign-in security.

Register an account

Registration takes place at app.kyvento.com/register. The form asks for the following details:

• Company name — the name of your business as it is used in the account
• Country — where your business is based
• First name and last name of the person creating the account
• Email — your sign-in address, e.g. name@company.com
• Password and confirm password — at least 12 characters
• Acceptance of the terms and the data processing agreement — one mandatory checkbox naming and linking both documents
• Entrepreneur confirmation — a second mandatory checkbox: "I am acting as an entrepreneur within the meaning of § 14 BGB … and not as a consumer."

Without both ticks, "Register" stays inactive, and the server likewise rejects a sign-up that lacks them. They are deliberately separate: one is acceptance of contract texts, the other a statement about you — Kyvento is addressed to businesses only. The data processing agreement belongs there because Kyvento processes your own customers' data on your behalf (Article 28 GDPR). The privacy policy appears as a note with a link, never as a checkbox — it is information, not an agreement.

The person who registers the account automatically becomes the account owner with full rights. Ownership can be transferred later if needed.

Your legal documents in the account

Under Settings → "Legal" you can see at any time which versions your account has accepted – with the date and each document retrievable – alongside the versions currently in force. Every document carries its own version number: if only the data processing agreement is reissued, the terms do not appear to move with it.

The record is kept in the language in which the declarations were shown at registration, and its wording is not translated after the fact – it is the evidence.

The same area offers a text module for your own privacy policy to download. Your customers must be informed that you use Kyvento as a processor; you can adopt the section unchanged.

Confirm your email address

After registration we'll send you a confirmation email. You can only sign in once you've clicked the confirmation link. Use the "Resend confirmation email" button to request a new email if needed — for security reasons no more than once every two minutes.

First login and setup

After your first login, the setup wizard starts and guides you through company details, basic settings and plan selection. You'll find the details in the Welcome to Kyvento: quick-start guide.

Adjust your personal profile

You can reach your personal settings via the user area in the sidebar under "My profile". In the "General" tab you manage:

• First name and last name
• Email address — you confirm any change via "Change email" using a verification email
• Automatic sign-out — after which period your session ends
• UI language — your personal interface language, or the company default

Sign-in & security

In the "Sign-in & security" tab you'll find all security-related settings:

• Change password — new passwords require at least 12 characters with upper- and lowercase letters, a digit and a special character
• Two-factor authentication — via "Set up 2FA" you scan a QR code with your authenticator app, confirm with a 6-digit code and receive 10 recovery codes for emergencies
• Passkeys — via "Add passkey" you can sign in without a password in future, for example using a fingerprint or Face ID
• Active sessions — see where your account is signed in and end other sessions
• Transfer ownership — visible only to the account owner

We recommend enabling two-factor authentication right after setup. You'll find a detailed guide under Enabling two-factor authentication.

Next steps

• Store your company details — see Maintaining company and tax information
• Invite colleagues — see Inviting team members and managing permissions