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Invoices & payments

Sending invoices by email

Overview

Kyvento sends your invoices as an email with a PDF attachment – either via Kyvento's own delivery, your own SMTP mailbox or your Gmail/Outlook account. This article shows the delivery settings and the email log.

Sender and delivery route

Under "Settings" → "Email delivery" you configure:

  • Sender – the sender name and address that your emails arrive from at the customer.
  • Transport – standard delivery, your own SMTP (host, port, credentials, TLS recommended) or a direct connection to Gmail or Outlook via OAuth. As long as an account is connected, the transport is fixed.
  • Test & DNS – a test email plus a live check of your domain for SPF, DKIM and DMARC with ready-made sample DNS entries. Correctly set records significantly improve deliverability.

What gets sent

Invoice emails always contain the invoice PDF as an attachment – no email leaves the building without a finished PDF. You control the subject and body via the email templates (the "Invoices" group). E-invoice files (XRechnung/ZUGFeRD) are deliberately not attached to emails automatically – they are generated on the invoice and downloaded or transmitted through the intended channels.

The email log

Under "Email log" (sidebar, "System" section) you see every sent email with the recipient, subject, template type, status (Pending, Sent, Failed, Bounce, Skipped) and timestamp. In case of problems, the detail view shows the specific error message or the bounce reason – ideal for the question "did the invoice arrive?".

Email log with recipient, subject, template type and status
The email log: every delivery traceable, including error details

Subscribing to the daily report

Optionally, the "Daily email delivery report" (Settings → Notifications, the "System & integrations" group) delivers the previous day's delivery summary every morning – including the bounce rate and the most common bounce reasons. If the bounce rate is conspicuous, the urgency of the notification increases automatically.

Next steps

  • Customize email texts – see "Invoice texts and languages"
  • When emails are sent automatically – see "Automatic invoice creation"