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Storing your payment method

Overview

This article describes how to store the payment method for your own Kyvento invoice — that is, the payment for your Kyvento plan. (How your end customers pay you is configured separately under "Settings" → "Payments".)

The billing page

In the sidebar under "Account", open "Billing". There you'll find:

  • Your active plan or the status of your trial, including quota usage
  • Your payment methods
  • Your invoice history with PDF download and e-invoice XML
  • a preview of your next invoice
Billing page with trial status, quota usage and plan overview
"Account" → "Billing": plan, usage and next invoice at a glance

Add a payment method

  1. In the payment methods area, click "Add payment method".
  2. In the secure payment form, choose between credit card and SEPA direct debit and enter your details. Processing runs through our payment service provider Stripe — your payment data never reaches Kyvento in plain text.
  3. Confirm with "Confirm payment method".

Trial and plan selection

Your trial runs for 14 days with restricted quotas. Here's what happens afterwards:

  • Choose a plan via "Choose plan" — either as a reservation (billing then starts only at the end of the trial) or as an immediate booking. Your account continues seamlessly.
  • Without a plan selection, Kyvento grants a grace period of 3 days after the trial and reminds you by email during that time. After that, the account is paused.
  • The pause is lifted automatically as soon as you book a plan and the first payment is successful — your data is of course retained throughout.

Next steps

  • Details on plan changes, reservations and the grace period — see "Changing or cancelling your Kyvento plan"
  • Set up payment collection from your end customers — see "Setting up SEPA direct debit" and "Accepting credit card payments"