Payment terms and due dates
Overview
The payment term determines when an invoice is due – and from when Kyvento marks it as overdue and dunning can kick in. This article shows the three configuration levels and how to keep an eye on overdue items.
The payment term: three levels
Kyvento always uses the most specific setting available:
- Per invoice – for manual invoices you set the payment term or the due date directly in the editor.
- Per customer – the "Payment term (days)" field in the customer profile, for example for major customers with an agreed 30 days.
- Account default – under "Settings" → "Account", the "Accounting" card: "Default payment term (days)" (preset to 14, adjustable 0–365).
Identifying overdue invoices
After the deadline has passed, the daily check run marks the invoice as "Overdue" – visible as a red status badge in the invoice list (also available there as a filter) and totaled in the dashboard metric "Open invoices".
From due date to reminder
The friendly "Payment reminder" is the first dunning level in Kyvento: under "Settings" → "Dunning" you define, per level, how many days after the due date it is triggered, which new payment term applies and whether fees are charged. This way, reminder and dunning notice blend seamlessly into one another – details in the article "Enabling automated dunning".
Recommendations
- Keep the account default payment term short (7–14 days) and grant longer terms selectively per customer.
- With SEPA direct debit, the deadline is practically irrelevant (collection on the key date) – it remains important for customers who pay by invoice.
Next steps
- Automate reminders – see "Enabling automated dunning"
- Understand due dates in the subscription rhythm – see "Billing cycles and key dates"