Adding setup fees
Overview
With a setup fee, you charge one-off starting costs – for onboarding, data migration or hardware provisioning, for example – directly when the contract is concluded, on top of the recurring subscription price.
Configuring the setup fee
In the product form ("Products" → open the product → "Edit"), you'll find the "Setup fee" card in the Pricing section, with three fields:
- Setup fee (net) – the one-off amount
- Setup tax rate (%) – can differ from the subscription's tax rate
- Setup fee description – the line-item text on the invoice
How the fee is calculated
The setup fee appears as a separate one-off line item on the first invoice of the subscription – all subsequent invoices contain only the recurring subscription price. On the invoice, the line item is clearly separated from the subscription charge by its description.
The note in the form summarizes the tax logic: the setup tax rate applies in the standard taxation case; for reverse charge, the small-business regulation (Section 19 of the German VAT Act) or third-country exports, Kyvento automatically shows 0% (EN 16931).
Good to know
- The fee applies per subscription concluded – if a customer books a second subscription of the same product, it is charged again.
- For existing subscriptions, a setup fee added later is not charged retroactively.
- Deliberately avoid combining setup fees with free trials – in that case, factor the starting costs into the first billing period.
Next steps
- Charge additional services on an ongoing basis – see "Defining add-ons and extras"
- Discounts on the first invoice – see "Creating and managing discount codes"